Tag Archives: Trust

Daily Thought 5/1/12: Bosses and Employees

Phew, it has been a while since my last post and for that I apologize. I was on vacation a few weeks back and then got caught up catching up. Alas, I am back.

Over the past week, Geoffrey James has run a series of complimentary blog posts for Inc. that explores the relationship between bosses and employees in situations where the boss is successful.

The first post explores traits that make a boss extraordinary. Of the eight mentioned best practices, it is important to see that six of them focus on the relationship between boss and employee. And all six of those suggest that the best bosses empower and trust their employees and work in a great symbiotic relationship.

The follow-up piece looks at traits that make employees the best for their bosses. Unsurprisingly six of these eight tips relate directly to maintaining a positive working relationship with your boss and they all provide building blocks for trust, responsibility, and freedom. Essentially if you are true to your word and good at communicating, you will make your boss happy.

James finishes the second piece with a very intriguing, and I think accurate, thought that I will close with:

Know your real job.

Regardless of what it says on your job description, your real job is to make your boss successful. There are no exceptions to this rule. None.

And, by the way: Your boss’s real job is to make you more successful. The reversal of these priorities is the source of almost all organizational problems.

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Daily Thought 4/4/12: The Godfather and Building Trust

Box art

Box art (Photo credit: Wikipedia)

Because its been a little while since I last shared a post, I have two articles to share today.

Recently movie fans celebrated the 40th anniversary of The Godfather. This iconic mafia film offers up a variety of unforgettable quotes, plot turns, and some good old machismo. To capitalize on the celebration, Fast Company published an interview with an entrepreneur about the leadership lessons in The Godfather.

  • Build a powerful community
  • Hold people accountable
  • Don’t get emotional
  • Be decisive
  • Spend time with your family

All five of these points are very basic tenants of being a good employee, teammate, or leader. I personally like to reiterate the final point: “spend time with your family”. In order to be your best self at work, it is imperative to have balance and enjoy your time away from the office.

This morning I stumbled on our second article on my twitter time line. As we have discussed previously, building trust is paramount to success as a leader. Leading with Trust, an interesting blog focused on best practices with trust, did an interview with the writer of The One Minute Manager regarding the best three ways to build trust as a leader. Each is simple and important for establishing trust and credibility with your followers.

  • Goals: using goals sets clear expectations and parameters from the beginning
  • Praising accomplishments: giving others public credit allows you to show your genuine appreciate for their work
  • Reprimanding errors: while this appears counter intuitive, this builds trust by showing you trust the individual but want to prevent the error from reoccurring

It is pretty clear to see some distinct commonalities between two entirely different takes on the subject of leadership. Taking lessons from The Godfather and using the three practices of trust will certainly help to build a loyal and hardworking following.

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Daily Thought 3/14/12: Culture and Client Trust

Whew, it has been quite a since I last shared some thoughts here. Some times life gets really busy, but it is good to be back.

As I am sure some of you have seen, the New York Times printed quite the thought provoking OpEd piece today. This piece is a reflection by a former executive director at Goldman Sachs about why he has decided to leave the firm.

The writer, Greg Smith, proposes two amazing thoughts. The first is that internal culture has the most impact on the way a business operates. The second is that without creating and maintaining trust, your clients will only do business with you for so long. He goes on to say that because the leadership has done nothing to lead by example in either area, the company is now full of individuals who are “morally bankrupt”.

It is a great read and shares some great insights about the impact of culture and the importance of leading by example. When you are a leader everyone looks at you and mirrors what you do, whether it is right or wrong.

It astounds me how little senior management gets a basic truth: If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are. -Greg Smith

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Daily Thought 11/15/11: Boy Scouts

History of the Boy Scouts of America

Image via Wikipedia

In the daily thoughts section I will feature daily (at least during the week) posts about something small to spark some thought and conversation. As always, suggestions are welcome and I imagine some of these will turn into more in depth Study Posts later on.

This morning I was recalling my time as a member of The Boy Scouts of America. Scouting teaches young men countless valuable lessons, today we will focus on the Scout Slogan: “Do a good turn daily”. My brother always joked about this as a way of perfecting your stride as you round a corner, but really it is a thought that anyone who wants to lead should think about.

By taking a minute to do something simple to help someone else, you create or strengthen a bond with that person. Doing a good deed helps to promote trust, admiration, and loyalty. Think about that. Think about how simply holding the door can effect your relationship and your ability to work together.

What good turn will you do today?

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